The Federal Trade Commission has released its list of top consumer complaints received by the agency in 2010. The list showed that for the 11th year in a row, identity theft was the number one consumer complaint category. Of 1,339,265 complaints received in 2010, 250,854 - or 19 percent - were related to identity theft. Debt collection complaints were in second place, with 144,159 complaints. Many of the categories also related to imposter and counterfeit check scams.
The top consumer complaints were:
Rank |
Category |
Number of Complaints |
Percentage |
1 |
Identity Theft |
250,854 |
19% |
2 |
Debt Collection |
144,159 |
11% |
3 |
Internet Services |
65,565 |
5% |
4 |
Prizes, Sweepstakes and Lotteries |
64,085 |
5% |
5 |
Shop-at-Home and Catalog Sales |
60,205 |
4% |
6 |
Imposter Scams |
60,158 |
4% |
7 |
Internet Auctions |
56,107 |
4% |
8 |
Foreign Money/Counterfeit Check Scams |
43,866 |
3% |
9 |
Telephone and Mobile Services |
37,388 |
3% |
10 |
Credit Cards |
33,258 |
2% |
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